At customaisetup.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding your information when using our website and services.
By accessing or using customaisetup.com (the “Site”) and its services (the “Services”), you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices outlined in this policy, please do not use our Services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our Services. The types of information we collect include:
a. Personal Information
- Account Information: When you create an account, we may collect your name, email address, phone number, and any other information necessary to provide the Services.
- Payment Information: If you make a payment, we collect payment details (such as credit card information), processed via our third-party payment processors. We do not store your payment details directly.
- Communication Data: If you contact us, we may collect information such as your name, email, and the content of your communication to respond to inquiries and requests.
b. Non-Personal Information
- Usage Data: We collect information on how you access and use our Services, including your IP address, browser type, device type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor your activity on our Site, improve user experience, and analyze traffic. Cookies are small text files stored on your device that help us identify your preferences and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Our Services: We use your personal information to create and manage your account, process payments, and provide customer support.
- To Improve Our Website and Services: We analyze user behavior and preferences to optimize and personalize your experience.
- To Communicate with You: We may use your contact information to send service updates, promotions, or newsletters (if you have opted in). You can opt-out of these communications at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes, including responding to lawful requests by public authorities.
3. Data Sharing and Disclosure
We may share your personal information in the following circumstances:
- Service Providers: We may share your personal data with third-party vendors and service providers (e.g., payment processors, hosting services, analytics providers) to assist in operating our Site and providing our Services. These third parties are required to protect your data and only use it for the purposes for which it was provided.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your personal data is transferred or becomes subject to a different privacy policy.
4. Data Security
We take reasonable steps to protect the personal information you provide to us. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take precautions to protect your personal information when using the internet.
5. Your Rights and Choices
Depending on your location, you may have certain rights related to your personal information, including:
- Accessing Your Data: You may request to access, update, or correct your personal information.
- Deleting Your Data: You may request that we delete your personal data, subject to certain limitations (e.g., where we are required to retain data for legal reasons).
- Opting Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookie Management: You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer needed for these purposes, we will securely delete or anonymize it.
7. International Data Transfers
If you are located outside of [your jurisdiction], please be aware that we may transfer, store, and process your data in [insert country where your business operates], where data protection laws may be different from those in your country. By using our Services, you consent to the transfer of your information to countries outside your jurisdiction.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page, along with the new “Effective Date.”